Information We Collect
Information You Provide
Wallet Information- Public wallet address (required to use the platform)
- Transaction signatures for authentication
- Username (chosen by you)
- Avatar/profile picture
- Email address (optional)
- Referral codes used or generated
- Chat messages sent through our platform
- Direct messages to other users
- Support inquiries
Information Collected Automatically
Usage Information- Games created, joined, and outcomes
- Betting history and transaction records
- Features used and interactions with the platform
- Browser type and version
- Operating system
- Device identifiers
- IP address
- All transactions on the Solana blockchain are public
- This includes bet amounts, game participation, and payouts
How We Use Your Information
We use the information we collect to:Provide Services
Operate the platform, process transactions, and deliver features
Improve Experience
Analyze usage patterns to enhance our services
Communicate
Send game notifications, updates, and support responses
Prevent Fraud
Detect and prevent fraudulent or abusive activity
Specific Uses
| Data Type | How We Use It |
|---|---|
| Wallet Address | Identity verification, transaction processing |
| Username/Avatar | Display in games and chat |
| Optional notifications and account recovery | |
| Chat Messages | Enable social features, moderate content |
| Betting History | Game resolution, transaction history |
| Usage Data | Analytics, service improvements |
Information Sharing
We Share Information With:
Service Providers- Infrastructure providers (hosting, databases)
- Analytics services
- Customer support tools
- Transaction data is broadcast to the Solana network
- This data is public and immutable
- When required by law or legal process
- To protect our rights or the safety of users
- In response to valid government requests
We Do NOT:
- Sell your personal information to third parties
- Share your email with marketing partners
- Provide your data to advertisers
Blockchain Transparency
What’s public on the blockchain:- Your wallet address
- Bet amounts and game participation
- Payouts and transactions
- Transaction timestamps
- Your email address
- Your chosen username (stored in our database)
- Private chat messages
- Your IP address
Data Security
We implement security measures to protect your information:- Encrypted data transmission (HTTPS/TLS)
- Secure database storage
- Access controls for employee access
- Regular security assessments
Your funds are secured by the Solana blockchain and your wallet’s private keys. We never have access to your private keys or the ability to move your funds without your signed approval.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion |
| Transaction History | Permanent (blockchain) |
| Chat Messages | 90 days |
| Usage Analytics | 2 years |
| Support Tickets | 3 years |
Your Rights
Depending on your location, you may have rights to:- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of certain data processing
Note: We cannot delete information stored on the Solana blockchain, as it is decentralized and immutable. This includes all transaction records.
Cookies and Tracking
We use cookies and similar technologies to:- Keep you logged in
- Remember your preferences
- Analyze site usage
- Prevent fraud
Third-Party Services
Our platform may integrate with:- Wallet Providers (Phantom, Solflare) - See their privacy policies
- Telegram - For optional notifications
- Analytics Services - For usage analysis
Children’s Privacy
Dubs is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.International Users
Dubs operates globally. By using our Services, you consent to the transfer and processing of your information in jurisdictions where we operate, which may have different data protection laws than your country.Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:- Posting a notice on our website
- Updating the “Last Updated” date
- Sending an email (if you’ve provided one)
Contact Us
For privacy-related questions or concerns: Email: [email protected] Response Time: We aim to respond within 30 days.By using Dubs, you acknowledge that you have read and understood this Privacy Policy.